Support

How Can We Help?

Questions about your audit, billing, or anything else — we're here.

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Email Support
Fastest way to reach us. We respond within 24 hours on business days.
hello@growthleaks.co →
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Order Issues
Didn't receive your report? Payment problem? Reply to your confirmation email or contact us directly.
orders@growthleaks.co →
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Billing & Refunds
Not happy with your audit? We offer a no-questions-asked refund within 7 days of delivery.
Request a refund →
Common Questions
When will I receive my audit?
Most audits are delivered within 24 hours of purchase. You'll receive an email with your full report attached.
How do I open my report?
Your report is an HTML file attached to your delivery email. Open it in any browser (Chrome, Safari, Firefox). To save as PDF: open the file → press Cmd+P (Mac) or Ctrl+P (Windows) → change destination to "Save as PDF."
I didn't receive my confirmation email.
Check your spam or promotions folder. If it's not there, email us at orders@growthleaks.co with the email address you used at checkout and we'll sort it out.
Can I get a refund?
Yes. If you're not satisfied with your audit, contact us within 7 days of delivery and we'll issue a full refund — no questions asked.
I want to work with GrowthLeaks directly.
We work with a small number of businesses on a deeper level. Apply here and we'll reach out if it's a fit.